After receiving the customer's inquiry, our professional sales team responded quickly. Considering the characteristics of the Jordanian market and the possible needs of customers, we introduced the company's various e-cigarette products in detail, including different styles of disposable e-cigarettes, replaceable e-cigarettes and supporting e-liquids. At the same time, we also shared the various international certifications obtained by the products, such as compliance with relevant safety standards and quality inspection reports, to prove the reliability of the products.
During the communication, the customer put forward special requirements for e-cigarette packaging, flavor preferences, etc. in the Jordanian market. In order to better meet customer needs, we invited customers to an online video conference, during which technicians and designers had in-depth exchanges with customers and tailored product solutions for them based on customer feedback. For example, in the packaging design, local cultural elements of Jordan are incorporated, and in the flavor research and development, a variety of special e-liquids such as fruit flavors and mint flavors are formulated according to the preferences of local consumers.
After several rounds of in-depth communication, the customer recognized our product and service solutions and decided to visit our factory in person. We carefully arranged the inspection itinerary, and the customer visited our production workshop, R&D laboratory and quality inspection center on site. During the visit, the advanced production equipment, strict quality control process and professional R&D team left a deep impression on the customer. Customers have a more intuitive and in-depth understanding of our production strength and product quality, and further strengthened their confidence in cooperation.
After the inspection, the two parties successfully signed a cooperation agreement. We quickly organized production according to the agreement, strictly controlled every production link, and ensured that the products were delivered on time and with high quality. After the first batch of products arrived in Jordan, customers reported that the products received a warm response in the local market, and the unique design and rich flavors were deeply loved by consumers. This cooperation not only brought new business opportunities to Jordanian customers, but also allowed our e-cigarette products to successfully enter the Jordanian market. In the future, we look forward to working with more global partners like Jordanian customers through platforms such as Facebook to jointly open up a broader market.